About Nancy's Outlet
At Nancy's outlet you will find products that deserve a second chance. Second chance products are products that have been returned by our customers or products whose packaging is damaged. We check whether these products still work properly, after which they are offered in our outlet at a good discount. In this way we contribute together to a sustainable society and you save money!
Frequently asked questions about Nancy's Outlet
What are outlet products?
Outlet products are products that deserve a second chance. Second chance products are products that have been returned by our customers or products whose packaging is damaged. These products go through a strict inspection and if the product is still in good condition, we offer it in our outlet with an attractive discount.
For these products, we clearly describe what is wrong with the product and show any damage in photos. This way you know exactly what to expect.
What are the conditions for outlet products?
The same conditions apply to outlet products as to new products. So you can return it within 14 days and always have a 2-year warranty.
Can I return an outlet product?
Yes, outlet products can also be returned within 14 days. Please view our page on exchanges and returns .
Do I have a warranty on an outlet product?
Yes, you also have a 2-year warranty on outlet products.
Can I exchange an outlet product?
Because our products are all unique, it is unfortunately not possible to exchange them.